very courteous & professional. Took time to explain things & offer suggestions
I felt my requests were small, just upgrade my TV and get my wireless network up and running. Even with a small job Jared, Chris and his crew were very attentive and made me feel like I was the their most important customer.
Smarthome installed our system about six years ago and, a year ago, we had them back to relocate our equipment and upgrade our system to wireless. My husband and I are thoroughly enjoying all the features of our system. Jared and his installation crew are a pleasure to work with and each provided quality service and training.
I needed a pretty small job done to connect some old equipment to our new HD TV. Jared was able to suggest a quick, low cost solution that could allow us to use the old equipment. I really appreciated the quick response, quick install and would highly recommend Smarthome!
The sales process was very user friendly and met our expectations with delivery. The installation crew was personable, appropriately dressed, amazingly respectful, very knowledgable, took a consultative approach and were consumate professionals. We would be glad to refer them to any of our friends. Our only wish is that they had been given documented instruction so that everything was addressed with less questions and fewest visits. That said, all corrections (and there were few) and additions were completed with a smile and without complaint. Count us satisfied customers!
Jared did some complicating set up work for us linking old stereo equip. w/new universal remote and tv a few yrs. ago. It turned into a long job, which he did w/good spirit, & no extra charge. Since then, he's been readily available to answer questions or help out if needed. We easily recommend him w/no reservations.
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